AirMedCareNETWORK®

A Global Medical Response Solution

Medical Emergency Platform for Air & Ground Ambulatory Support

We partnered with AMCN, a provider of air and ground ambulatory transport services for patients, to boost their digital presence. Our team restructured their website, implemented advanced security protocols, and integrated payment gateways. These changes reduced operational issues and resulted in higher enrollment conversions, ultimately improving customer experience.

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Client/Industry

A leading emergency medical air & land ambulatory transport provider offering life-saving support across the US

Enhancements

  • Scalable website design
  • Flexible plan options
  • Enhanced data protection
  • Seamless payment experience
  • Automated business workflows
  • Improved client interface

Services Delivered

  • Web platform restructuring
  • Expansion from 2 to multiple offerings
  • Layered security & authentication
  • Multi-gateway payment integration
  • Custom logic support
  • User-centric patient portal

The Tech Stack

  • .NET Core
  • React.js
  • SQL Server
  • Azure
  • Stripe/PayPal/ Authorize.Net

Project Overview:

Platform Enhancement with Modern Interface

Air ambulance crew with helicopter
AirMedCareMEMBERSHIPJOIN/RENEWABOUTQUESTIONS? CALL 866-334-1966
Get 20% off membership!
If you’re ever in need of emergency medical transport,WE CAN HELP PROTECT YOUR FAMILY AND YOUR FINANCES
Air membershipGround membershipFamily membership
60%abandon sign-up midway
2 → 7 membership plans

Over 60% of the users abandon the sign-up process midway due to complexity or limited options. Medical Care Network (AMCN), a trusted name in emergency medical transport, recognized this barrier to user retention and market growth. A major challenge was how the system managed user enrollment data, as customer volume increased, this became a clear block. This is when AMCN decided to partner with AkshatMedTech Digital Health to expand its product offerings, as the limited number of plans on its website was causing the company to lose ground to its competitors.

AkshatMedTech Digital Health led a full web platform restructuring; the solution included the expansion from 2 to 7 membership plan offerings, as well as a complete UX optimization to support a smooth customer journey. On the backend, the team implemented multi-gateway payment integration, a security and authentication layer, and robust custom business logic development to manage complex workflows. A streamlined payment system integration ensured scalability, resolving enrollment and offering limitations.

Challenges

Legacy Website Structure
Limited Membership Options
Data Security Enhancements
Payment Options Not Yet Integrated
Workflow Flexibility
Better User Experience
01

The platform’s design made it difficult to scale with evolving user and business needs.

Solutions We Delivered

01

Website Restructuring for Scalability

We redesigned AMCN’s website to support both individual consumers and enterprise clients more effectively. It included a modernized information architecture, improved backend flexibility, and a streamlined user experience. These changes allowed efficient scaling while providing a cohesive experience.

AirMedCareMEMBERSHIPJOIN/RENEWABOUTQUESTIONS? CALL 866-334-1966
Get 20% off membership!
Ground Ambulance ServiceOREGON, WE HAVE YOU COVERED
FIREMEDWhy do so many people in Oregon have a ground membership?

Even with good medical insurance, a bill will usually follow an emergency ambulance transport. Non-members pay it themselves.

02

Plan Expansion with Dynamic Configuration

Previously limited to just two membership plans, the platform now offers multiple distinct plans. This expansion is supported by a flexible backend configuration, enabling AMCN to customize offerings based on individual needs and market trends. It further even opened up new opportunities for targeted upselling and customer segmentation.

AirMedCareMEMBERSHIPJOIN/RENEWABOUTQUESTIONS? CALL 866-334-1966
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Choose your membership
1 Year Membership$159Join now3 Year Membership$477Join now5 Year Membership$795Join now
Fly at Home International
03

Integrated Payment Gateway

To simplify the subscription process and reduce user drop-off, we integrated multiple secure payment options, including Stripe, PayPal, and Authorize.Net. Users can now select their preferred payment method, which has enhanced checkout convenience and increased conversion rates.

AirMedCareMEMBERSHIPJOIN/RENEWABOUTQUESTIONS? CALL 866-334-1966
Get 20% off membership!
Checkout · payment method
StripeSelectPayPalSelectAuthorize.NetSelect
04

Security Enhancements

Strong security measures were implemented, including role-based authentication, session management, and data encryption. These features protect sensitive customer information throughout the enrollment and account management processes.

AirMedCareMEMBERSHIPJOIN/RENEWABOUTQUESTIONS? CALL 866-334-1966
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AirMedCare Network keeps you covered
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Role-based access

Session management

Data encryption

05

Custom Business Logic Support

The platform now supports custom backend workflows, enabling AMCN’s internal team to automate processes such as data handling, reporting, and customer onboarding, increasing operational efficiency.

AirMedCareMEMBERSHIPJOIN/RENEWABOUTQUESTIONS? CALL 866-334-1966
Get 20% off membership!
Become a member today.
EnrollValidateReportOnboard
06

Streamlined User Portal

A dedicated interface was built for enterprise clients, offering tools for managing enrollments, accessing plan histories, and interacting with support more effectively.

AirMedCareMEMBERSHIPJOIN/RENEWABOUTQUESTIONS? CALL 866-334-1966
Get 20% off membership!
Enterprise portal · Enrollments

Acme Corp128Active

Northwind64Active

Globex212Renewal

Contact support

Impact

AirMedCareMEMBERSHIPJOIN/RENEWABOUTQUESTIONS? CALL 866-334-1966
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When seconds count
4× plans25% enrollmentsSecure
4×Plan offerings25%Enrollment growth
  • 4× Increase in Plan Offerings

    Broader service options enabled AMCN to meet diverse customer needs more effectively with customized coverage.

  • 25% Growth in Enrollments

    Streamlined user experience and integrated payments led to higher completion rates and directly increased enrollments.

  • Improved Platform Security

    Upgraded encryption and access controls reduced risk, aligning the platform with modern security standards.

  • Long-Term Engagement

    A long-term partnership reflects consistent delivery, reliability, and alignment with AMCN’s goals.

Our Tech Stack

Contact Us Today
.NET.NET Core
⚛React.js
SQLSQL Server
AzAzure
stripeStripe
PPPayPal
A.Authorize.Net

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